Everything, answered
Questions we hear every week.
Straight answers about pricing, timelines, SEO, ownership and support. If yours isn't here, WhatsApp us, a human replies.
Getting started
How do we start a project with O9 Market?
Call, WhatsApp or the contact form, then a free 20-minute consultation about your business and goals. Within 48 hours you get a written proposal with fixed pricing and a timeline. Work starts when you approve it, with a small advance.
Do you sign NDAs and contracts?
Yes. Every project runs on a simple written agreement covering scope, price, timeline and ownership. NDAs are no problem, common with our software and international clients.
Can we meet in person?
If you're in Rourkela or Kolkata, absolutely — office visits are welcome. Everyone else gets the same experience over video calls and WhatsApp; most of our international clients have never needed to visit.
Websites
How much does a website cost?
Business websites start around ₹15,000, eCommerce around ₹30,000. Your fixed quote depends on pages, features and content, and it doesn't change after we start.
How long does a website take?
Standard sites: 2–3 weeks. eCommerce: 4–6 weeks. Custom applications: scoped individually. You get a milestone plan on day one.
Will my website work on mobiles?
Every site we build is mobile-first, designed for phones before desktops, tested on real devices at multiple screen sizes.
Who owns the website?
You do, domain, hosting, code and content. We set up everything in accounts you control and hand over all credentials.
SEO & marketing
How long until SEO shows results?
Local keywords: 2–3 months. Competitive national keywords: 4–6 months. You get monthly reports from month one, so progress is visible before rankings peak.
What makes your SEO different?
One page, one keyword, done honestly, plus technical fixes, real content and legitimate links. No rented networks, no tricks that trigger penalties later.
Do you require long contracts for marketing?
No. Marketing plans are monthly rolling. We keep clients with results — 97% renew — not with lock-ins.
Can you manage my ads with my own accounts?
Yes, and we insist on it. Ad accounts, analytics and Business Profiles stay in your name with full access; we work as managers on them.
Support & payments
What support do I get after launch?
90 days of fixes included on every website. After that, care plans from ₹1,500/month cover updates, backups, security and small edits, or pay per request.
What are your payment terms?
Typically 40% advance, 40% at design approval, 20% at launch for projects; monthly plans bill at the start of each month. UPI, bank transfer and international transfers accepted.
What if I already have a developer or designer?
We collaborate happily, some clients use us only for SEO or ads alongside their existing team. Clear boundaries, no turf wars.
Still curious?
Ask us directly. We reply within a working day.
No bots, no ticket numbers, just answers.
Get a Free Proposal